When you invest through Pearler, your holdings are CHESS-sponsored. This means your shares are registered directly in your name under your own unique Holder Identification Number (HIN).

Because of this direct ownership, the ETFs and companies you invest in need a way to maintain their records and communicate with you. This is why you receive mail from organisations other than Pearler, such as share registries and the ASX (CHESS).

Understanding Your Paperwork

When you buy or sell shares, you will typically receive two distinct types of documentation:

1. CHESS Holding Statements

These come directly from the ASX (Australian Securities Exchange).

• Purpose: Acts as official proof of ownership.

• When: You’ll receive one at the end of any month in which your share balance changes (e.g., after a new purchase or a sale).

• The "Gold Standard": Because these come from the exchange itself, they are the ultimate confirmation that the shares are legally yours.

2. Share Registry Communications

These come from third-party organisations (like Computershare or Link Market Services) hired by the companies you own.

• Purpose: To manage the "administrative" side of your investment.

• Tasks: They handle dividend payments, Tax File Number (TFN) declarations, and distribution of annual reports.

What is a share registry and how do I find which one manages a company or ETF?