Key information

🔎 Fund Overview

Zendesk, Inc. is a software development company that provides software as a service (SaaS) solution. The Company offers a range of product solution, which includes Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Gather, Zendesk Explore, Zendesk Sell, and Zendesk Apps. Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets across multiple channels. Zendesk Chat is a live chat and messaging software. Zendesk Talk is cloud-based call center software. Zendesk Guide is a knowledge base that powers both customer self-service and support agent productivity. Zendesk Gather is community forum software. Zendesk Explore provides analytics for organizations to measure and improve the entire customer experience. Zendesk Sell is a sales customer relationship management (CRM) product solution. The Company's platforms include Zendesk Sunshine, Sunshine Conversations, Zendesk Sunshine Developer Tools, Zendesk Apps, Zendesk API, and others.