Key information

🔎 Fund Overview

Verint Systems Inc. helps brands increase customer experience (CX) automation with its differentiated artificial intelligence (AI)-powered Open Platform. AI-powered platforms are specifically designed for the customer engagement domain to increase the level of their CX automation. The Company’s Verint Open Platform is designed to help brands increase CX automation across all touchpoints between their organization and their customers: in the contact center, back office, branch, websites, and mobile apps. Its platform is differentiated based on an open approach and an architecture with behavioral data and Verint Da Vinci AI at the platform core. Its platform offers a range of applications and AI-powered bots available in the Verint Open Platform delivering a wide range of capabilities for contact centers, branches, back offices, websites, and the CX function. Its Platform Capabilities include Customer Self-Service, Agent Copilot Bots, Business Analytics, Workforce Engagement, and others.