Over the last 6 months we’ve been working tirelessly on updating our Pearler Dashboard & Goals creation process. This update will be rolled out to customers throughout 2024, and customers will be informed when this update occurs.
The origins for this change come from accumulated feedback over the last 1.5 years direct from our customers. Since mid-2022 as we’ve received feedback we opted to digest it as part of a much larger project and make a large release of our new dashboard.
What improvements have been made?
There are a number of improvements we’ve addressed with our new Dashboard. These come from customer feedback as well as through customer interviews, surveys, etc.
Many of these are already live in the new Dashboard, with some more changes coming in the next few weeks. They include but are not limited to:
- The ability to show multiple accounts on one dashboard, whilst still providing the ability to see individual account breakdowns. This means that at a glance it’s much easier for parents to see their children’s investments, couples to understand how their personal wealth fits into their relationship goals, and individuals with trusts/SMSFs able to see their wealth holistically.
- More accessible key actions on desktop for investing, depositing, withdrawing, so that it’s obvious to new customers where the key financial actions are on the platform.
- For assets that are tracked manually (e.g. super, housing), allowing customers to, as they enter the values of these assets periodically, see the historical trends and edit them – providing an accurate tracking of not only the assets’ current worth but how it’s changed over time too.
- Performance graphs that are improved by calculating them on-the-fly, as opposed to taking snapshots of wealth. Snapshots of wealth had problems where poorly incorrectly entered values by users, bad data feeds from third parties (e.g. share price providers) would pollute the quality of the graphs produced and not give an accurate picture of historical wealth (E.G. Random bumps in wealth).
- Factoring in bank interest into overall wealth building.
- Working with paid providers to offer a premium service where we can provide even more information including dividend history, portfolio composition in terms of ESG, industry, sector breakdown, as well as providing discounted trades to customers on this premium service: https://pearler.com/premium
- Moving feed notifications to a more suitable location with more information
- Combining automate upcoming investments/deposits as well as any other pending items
- The ability to setup both a simple starting goal or a more advanced FI goal depending on whether its a new customer or a more settled customer
- Including more information about a portfolio and assets within their modals/popup when you click on an individual asset.
- Ability to more easily access summary information across all assets of a particular tag.
- Ability to create a goal associated with a particular tag.
What if these changes don’t sit well with me?
We’re confident that these changes are for the better for most customers, however, we also know that it’s very difficult for a personal platform to change and it not be challenging for some users.
When these changes happen, we want to acknowledge that for some changes that people don’t like it will just be a matter of getting used to it, and for other changes people don’t like, there may be things we can do to improve that experience. For transparency we wanted to keep a list of things we’ve addressed since initial release and also have plans to address:
Things we’ve addressed
- Improved some regressions that were made in the contrast and readability of some elements of the page
Things we plan to address
- Showing a brief performance distinction between the AU and US elements of the portfolios in the new combined “Investments” grouping
- Making it possible to hide / remove the ability to set up a goal
Contact us
If you’ve got any questions or concerns, please reach out to our team at help@pearler.com – we’d love to hear your thoughts as we continue to strive to our best for as many customers as possible.
