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How do I change my password?

If you are logged in to the platform, please follow these instructions to change your password:

  • Navigate to your 🔒 Security from within the ⚙️Settings page.

  • Click the "Change" button under the Password section.

  • Fill in the form with your current and new passwords and click "Change password".

  • From now on you can log in to the platform with your new password.


If you are logged out and need to reset your password, please follow these instructions:

  • On the Login page, click "Forgot password" to navigate to the Forgot password page.

  • Enter your Pearler account email address & click "Send Email".

  • A password reset request email will be sent to your email address, from this email click the "Reset Password" link.

  • In the newly opened window, enter a new password and click "Set Password".

  • From now on you can log in to the platform with your new password.

help article author
Jonathon Green

13 April 2021

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